College of Communication and Information Sciences Homepage

NOTE: The following list of frequently asked questions is specific to the College of Communication and Information Sciences. For campus-wide updates regarding COVID-19, visit


Q: How do I get advised?

A: All C&IS undergraduate students will be advised by Tisch Student Services through e-mail or Zoom advising. You can schedule an appointment by e-mailing  For those who had existing scheduled appointment, we will be in contact regarding adjusting those as necessary.


Q: What should I do if I already have an advising appointment scheduled?

A:  For those who had existing scheduled appointment, we will be in contact regarding adjusting those as necessary.  You can also email to transition your appointment to either a phone or e-advising appointment.


Q:  Can I still register during my normal registration time?

A : Due to the extension of Spring Break, registration for the upcoming summer and fall terms will be delayed to begin Monday, March 30 for all currently enrolled students. Click here for the registration schedule.


Q: When is the last day to drop a course with a “W”?

A: The last day for a student to withdraw from a course with a W is to be extended to the last class day of Friday, April 24.


Q: What do I do if I have registration issues?

A: Tisch Student Services and External Relations will be available to answer registration questions. Staff can be reached at or call Tisch Student Services Monday – Friday, 8 a.m. – 4:45 p.m. at 205-348-8599.


Q: I have an advising hold/PIN.  Do I still need to come meet with my advisor?

A: Schedule a Zoom appointment with your advisor by emailing or call Tisch Student Services Monday – Friday, 8 a.m. – 4:45 p.m. at 205-348-8599.  The purpose of the hold is to allow us to check in and touch base about your academic progress which can be done over the phone.


Q: How will I get my graduation stoles/cords/red mortarboard?

A: Tisch Student Services and External Relations has plans to mail honors regalia to your permanent address.  If you need that address updated, please email with your name, CWID, and correct address with the Subject: Address Update


Q: How do I reach my professors during this remote teaching and learning time?

A: The C&IS faculty directory can be found here:


Q: My faculty aren’t responding to my e-mails. What do I do?

A: If you don’t get a response within a few days, try to email again. If you still do not hear back, please send a copy of your email(s) to the department chair of the instructor asking the best method to get in touch.

The department chairs are:


Q: Where can I find details about the Pass/Fail Option?

A: The policy for the Pass/Fail Option where students may elect to take any Spring 2020 undergraduate or graduate course not yet completed has been finalized and is available at


Q: I am part of a C&IS student organization. What are the plans for finishing out the semester?

A:  Reach out to your student organization advisor for how any previously scheduled meetings, trainings, etc. will be handled. Your organization advisors all recognize you are navigating a new normal and will work with each person to support your in-class and out-of-class responsibilities.


Q: I applied for a student organization and am in the middle of the application process. Now what?

A:  Reach out to the advisor of the organization for next steps. This should be the person who is listed on the application or the person who has been sending application status information. Advisors are working to come up with plans to move forward. If you don’t know who to contact, e-mail


Q: I was in the middle of an internship and have to end it early. How will this affect my semester or graduation?

A: Reach out to your internship coordinator/instructor, as this is a departmental decision. The faculty within the department will work with each student on a plan to move forward.


Q: Are student support services such as Counseling, Health Center, WGRC and tutoring available?” 

A: More information about university-wide student support services  can be found here:


Q: Where can I find more answers?

A: For more on how the University is responding to the COVID-19 pandemic, moving to remote learning, campus events, what’s available to you and more, visit