About
Dr. Courtney Boman’s research focuses on crisis and risk communication and the health of the information ecosystem, examining how organizations can communicate effectively during moments of heightened public concern. Her work highlights the communication practices that help organizations foster trust, information resilience, and transparency, especially when facing crises that challenge credibility or disrupt community wellbeing. By studying the dynamics of how information flows and evolves, Boman provides valuable insights into how organizations can respond ethically and proactively to protect their reputation and support the publics they serve.
Impact Beyond the University
Boman’s research informs the work of communication professionals across industries as they navigate crisis planning, emergency response, and public engagement. Her findings offer guidance on designing clear and trustworthy messaging and bolstering information resilience in ways that align with organizational values. Her research helps leaders understand the communication strategies that sustain long-term trust and strengthen relationships within a volatile information ecosystem during complex or emotionally charged situations.tg
A Passion for Teaching and Thoughtful Practice
Boman emphasizes evidence-based decision-making, ethical responsibility, and the power of communication to shape public understanding during critical moments. Through hands-on projects and close mentorship, she helps students become thoughtful practitioners capable of crafting messages that are accurate, empathetic, and resilient against informational shifts.